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Deep Cleaning
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Quote-based booking: Submit your request → Contractor sends quote via chat → You accept → Pay by FPX or card → Job begins.
ServiceDeep Cleaning
Job type—
📸 PhotosNo photos
PropertyApartment/Condo
SizeSmall
Date & timeMon 2 Jun · 9:00 AM
Price⏳ Awaiting contractor quote
Warranty✅ 30 days included free
PaymentAfter you accept quote
FPX online banking · Credit & debit card
You choose which one on the secure payment page.
🔒
Payment only after you accept the quote. Money held in escrow — released to contractor only after job is verified complete with before & after photos.
↩️ Cancellation policy: Free to cancel before a contractor is confirmed. Once you accept a quote, a 30% fee applies if you cancel.
🚗 Not sure of the scope? For bigger or complex jobs, you can request a site visit — a contractor comes to assess before quoting. Just mention it in the description, or a contractor may offer one.
✅
Request Submitted!
A contractor will review your request and send a price quote via ZenitGo chat, usually within a few hours.
ReferenceZG-2026-001847
ServiceDeep Cleaning
Job type—
📸 Photos—
DateMon, 2 Jun · 9:00 AM
Price⏳ Contractor will quote
PaymentAfter quote accepted
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30-Day Warranty IncludedProblem after the job? Report within 30 days — we send contractor back free or give a refund.
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My Account
AH
Ahmad Hafizi
+60 12-345 6789
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ℹ️ About ZenitGo — how it works → ZenitGo Facilities · zenitgo.my
Registered SSM Malaysia · PayNet Merchant
🎯 Contractor Quotes
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AH
Client · Ahmad Hafizi
Online · Deep Cleaning
🧹
Deep Cleaning · Block A2-1, R&F Princess Cove
🟢 Job in progress
📍
Block A2-1#31-06 R&F Princess Cove, JB
Tap to open in Google Maps / Waze
🔒 Client phone number is masked by ZenitGo. Communicate only through this chat.
📋 Job ZG-2026-001847 · Deep Cleaning confirmed
✅
You accepted this booking
Client: Ahmad Hafizi · Level 31, Block A2
BK
Assalamualaikum! I am Bersih Kuat. I have received your booking for deep cleaning today. I will be arriving at 9:00 AM. Please ensure access to the unit is ready. Thank you! 😊
8:45 AM ✓✓
AH
Ok noted! I will be home. The unit is on Level 31, Block A2. Parking is available in Basement 1.
8:47 AM
✅ On my way now
🅿️ Where should I park?
🔑 Please open the door
📸 Taking before photo now
✅ Job completed!
⏰ Running 10 mins late
ZenitGo
FACILITIES
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zenitgo.my · Malaysia
Tap the photo to zoom · Open original
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Your contractor will review this request and propose a monthly rate — you'll be able to accept or decline once they do.
BK
Bersih Kuat
Online · Typically replies instantly
🧹
Deep Cleaning · ZG-2026-001847
Today 9:00 AM · Bukit Indah
In Progress
📋 Job confirmed — ZG-2026-001847
🔒 All messages are monitored for safety
Hi! I am on my way. Should arrive in about 20 minutes. 😊
9:02 AM
Ok great! I am at home. The unit is on level 3, unit 3B. Gate code is 1234#
9:04 AM
✓✓ Seen
Thank you! I am in the parking now. Coming up shortly.
9:22 AM
📸 Contractor uploaded before photo — job started
I have started the cleaning. Will begin with the kitchen as it needs the most work. Estimated 3 hours total.
9:31 AM
Perfect. Please make sure to clean inside the oven too if possible. Thank you!
9:33 AM
✓✓ Seen
👍 Ok noted
🕐 On my way
✅ Job completed
📍 What is your unit number?
🔑 Gate/door code?
🅿️ Where to park?
⏰ Running 10 min late
💬 Can we discuss more details?
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Payment Receipt
ZenitGo Facilities
ZenitGo Global · SSM Registered Malaysia
zenitgo.my · support: +60 16-542 0189
✓ Payment Received
Receipt No.RCP-2026-000000
Date—
Booking Ref—
Paid by—
ServiceRM 0
Contractor—
Discount—
Total Paid RM 0
Payment methodFPX
🔒 Held in escrow — released to the contractor only after the job is verified complete with before & after photos. 30-day warranty applies.
This is a computer-generated receipt. Thank you for choosing ZenitGo.
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Help Center
Find quick answers below. Still stuck? Chat with us on WhatsApp at the bottom.
How do I book a service?+
Tap any service on the home screen, describe what you need, add photos, choose a date, and submit. Verified contractors will send you quotes within a couple of hours. You only pay after you accept a quote.
When and how do I pay?+
You pay only after accepting a contractor's quote. Payment is held safely in escrow and released to the contractor only after the job is verified complete with before & after photos. We accept FPX online banking and credit or debit cards.
Is my payment safe?+
Yes. Your money is held in escrow and is not released to the contractor until the job is completed and verified. If something goes wrong, our Replacement Guarantee and 30-day warranty protect you.
How do I cancel a booking?+
Cancelling is free before a contractor is confirmed. Once you accept a quote, a 30% fee applies if you cancel, since the contractor has already committed to the job. Go to Bookings and tap Cancel or Request Cancellation.
What does ZenitGo charge?+
Booking is free for clients. ZenitGo charges contractors a 10% commission on completed jobs. There are no hidden fees and no monthly charges.
How does the referral program work?+
Share your referral link from your Account. When a friend signs up using it, you earn referral status — "Trusted Referrer" after your first referral, "Founding Member" after 5. No cash discount is involved.
How do I become a contractor?+
Go to Account → Contractor Portal → Register. Fill in your details and the services you offer. After verification (2–3 business days), you'll start receiving job requests you can quote on.
When do contractors get paid?+
After a job is verified complete, payouts are processed within 1–2 business days for standard jobs and 3–4 business days for jobs above RM 1,000. Monthly contract visits are paid the same way — each visit is billed on the client’s chosen date, then paid out once that job is verified complete. Weekend and public-holiday jobs are paid the next business day. Payouts go to your registered bank account.
Why can't I share my phone number in chat?+
To protect both clients and contractors, all communication and payment must stay within ZenitGo. This keeps your escrow protection, warranty, and dispute support valid. Sharing contact details to deal off-platform is against our terms.
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Deep Cleaning Aircon Service General Handyman
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Application reviewed within 2-3 business days.
BK
Bersih Kuat
⭐ New · 0 jobs
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🛡 Anti-Bypass Policy
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ZenitGo Anti-Bypass System
All transactions must go through ZenitGo. Attempting to bypass the platform results in immediate penalties.
⚡ Three-Strike System
⚠️ Strike 1 — First Offence
Contractor shares contact details or requests off-platform payment for the first time.
Penalty: RM 500 deducted from pending payout
🚨 Strike 2 — Repeat Offence
Second bypass attempt after first warning and fine.
Penalty: RM 2,000 deducted + 30-day suspension
💀 Strike 3 — Permanent Ban
Third bypass attempt — no second chances.
Penalty: RM 5,000 + permanent ban + legal action
What counts as bypass?
📱 Sharing phone number
Violation
💵 Requesting cash payment
Violation
🏦 Direct bank transfer
Violation
💬 WhatsApp outside app
Violation
📧 Sharing email/social media
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🤝 Suggesting direct deal
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✅ Why ZenitGo protects you
When you book through ZenitGo:
• Your payment is held safely in escrow
• You get 30-day warranty on every job
• Replacement guarantee if contractor no-shows
• Before & after photo verification
• ZenitGo mediates any disputes

Bypass means losing ALL these protections.